Training

2e2's consultative approach to ensuring end user adoption allows our customers to exploit the full potential of its people and technology, realising return on this investment quickly. In relation to Knowledge Management our portfolio covers the following areas:

• Service Management - IT Service Management (ITSM) is a framework for managing IT systems, philosophically centered on the value and contribution of IT to the organisation. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. 2e2 delivers fully-accredited ITIL®, ISO/IEC 20000 and Service Desk Institute (SDI) training through our public schedule encompassing London, Leeds and Manchester. Consultancy and bespoke solutions can be provided internationally.
• Programme and Project Management - Our Programme and Project Management training team boasts exam quality reviewers amongst its number who have a wealth of ‘real-world’ Project Management experience. Along with a nationwide public schedule, we also offer bespoke Project Management solutions, designing and delivering the most appropriate solutions for our clients. With all of the areas covered, we can not only deliver training but also help organisations apply and review the principles to their own business process.

All companies have applications which exist to support its operation. That application may be a financial package such as Oracle, a bespoke application delivered in-house or new technologies such as Microsoft Dynamics. Our trainers have seen most, if not all, ‘off-the-peg’ products and are well-versed in developing courses for bespoke applications.

We believe that an organisation is only as good as its people. Technical know-how is only one part of the skills required of a successful employee. We offer tailored soft skills training in areas ranging from Leadership to Communication to Sales training – in fact every area of employee development. Our programmes can serve to underpin such initiatives as competency frameworks and organisational values and goals. Such programmes can also support organisational change.

Quality
2e2 Training have been accredited by the Institute of IT Training for over 10 years, and in recent years have achieved Gold-standard accreditation – the highest quality benchmark in existence for IT Training.

Our trainers are all experts in their chosen area of delivery, holding various professional memberships and qualifications as appropriate.

Our class sizes are limited to ensure each and every person attending a course with 2e2 is afforded ample attention from their trainer.

2e2 apply the Systematic Training Cycle to its training provision - a proven methodology for ensuring that training projects are delivered on time, within budget and the learning objectives are met.