2e2 and O2 announce creation of O2 Unify

‘O2 Unify’ marks first major tie-up between a mobile operator and an IT services provider.

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Could IT be Cloud?

from 2e2 offers organisations a range of options, providing flexibility in their choice of infrastructure, alongside an innovative methodology that determines each organisation's readiness for cloud based IT.

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One Contact

One Contact from 2e2 delivers improvements in the way that businesses and the public sector communicate with customers and citizens.

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British Airways

Equipping Employees

Equipping Employees from 2e2 provides new ways for employees to communicate, creating a more effective working environment for the benefit of your organisation, your customers and your citizens.

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2e2 Overview

2e2 is an ICT Lifecycle Services Provider; an agile, customer-focused provider of IT services that support the goals of the way organisations work today.  We create innovative offerings that transform business processes, reduce infrastructure costs and enhance performance – ‘creating business advantage’ for our customers.

IDC analysis of "Could IT be cloud"

IDC have written a paper on 2e2’s vision, its strategies and offerings for data centre transformation and cloud.

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SCOMO Case Study

Scott Moncrieff, Harbour & Sinclair move its email and practice management to a Software as Service solution with K-Cloud and 2e2.

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Journey to the Private Cloud

We want to help IT organisations focus on innovation and business change and allow us to help them with improving the efficiency and reducing the cost of the core infrastructure.

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Storage in the Cloud

Read 2e2s latest opinion piece which explores the implications for storage systems in a Cloud world and how potential limitations and inhibitors can be either reduced or eliminated.

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Journey to the Private Cloud

We want to help IT organisations focus on innovation and business change and allow us to help them with improving the efficiency and reducing the cost of the core infrastructure.

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Storage in the Cloud

Read 2e2s latest opinion piece which explores the implications for storage systems in a Cloud world and how potential limitations and inhibitors can be either reduced or eliminated.

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First Contact Resolution

This opinion piece considers the effect that improving first contact resolution rates can have on both costs and customer or citizen satisfaction.

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Unified Storage

This 2e2 whitepaper examines the situation for IT organisations today and the challenges presented to the IT organisation. It also discusses the benefits of unified storage, including simplified storage management and how to reduce costs by optimising storage.

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Dont leave me hanging on the phone!

To address the needs for improved customer service many organisations are begining to use multiple channels as part of their contact strategy. Helen Rutherford, Director at 2e2, discusses the options and the implications.

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NHS Assured Service Delivery

Camden PCT, Camden and Islington NHS Foundation Trust and Islington PCT transition to a new ITIL-aligned 2e2 Shared Service based on a hybrid of dedicated and shared service operations teams located onsite and at 2e2’s 24x7x365 Service Centres.

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Local Authorities Missing Out on Cost Savings and Improved Efficiency

Local Authorities Missing Out on Cost Savings and Improved Efficiency Offered by Shared Services
Despite continued drive to cut costs, only 29% of organisations currently share back office processes and just 27% share data centre operations

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Opinion Piece, NHS Shared Service

An intelligent managed service approach to shared services can help to future-proof an organisation’s ICT, making integration less painful and avoiding escalating costs

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Camden and Islington Trusts achieve cost savings & improve service levels

2e2 has been awarded a contract from Camden PCT, Camden and Islington NHS Foundation Trust and NHS Islington to deliver a five year managed service for ICT.

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Stockport NHS Foundation Trust

Equipping NHS employees for faster and more secure internet access - 2e2 delivers high performance, accountable N3

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