The 2e2's propositions represent a new approach in the provision of systems to our customers. By combining the full breadth of our technical expertise with deep level business knowledge, and focussing this onto particular business areas, we are able to address the needs of our customers in the private and public sectors.
The three propositions, Equipping Employees, One Contact and Could IT be Cloud, concentrate on the requirements to effectively equip employees, whether as mobile workers or as part of a contact centre, deliver excellent service to customers or citizens and ensure the enterprise is equipped to meet the
business challenges it faces.
Research commissioned by 2e2 has revealed that vendor rhetoric has left over half (57%) of UK businesses struggling to establish if cloud services are suitable for them and if so, how best to implement them.
IT is fundamentally and inextricably linked to the day-to-day operations of almost all organisations, rendering them unable to transact business in the absence of adequate IT services. Find out more about 2e2 's ITSM practice.
To date, much of the vendor-led rhetoric has been about the business benefits of a complete end-to-end Unified Communications & Collaboration solution. This 2e2 Solutions Insight leads you through the vendor hype to technological reality.